We collect only relevant lawful information about you and our other readers and clients in order to conduct our business in a way to properly service you. Sources of financial and personal information include information (such as your name, address, telephone and fax numbers, email address, etc.) provided by you through contact and request forms as well as oral, written or email communication and credit card and bank information obtained from your transactions with us and our affiliates.
We do not disclose any nonpublic personal information about our readers or clients (both present and past) to anyone, except as permitted by law. As the law permits, we may share personal information about you with our partners or affiliates and other third parties who provide services for your accounts. This information includes, but is not limited to information provided by you through forms, applications, and oral, written or email communication; and information derived from your transactions with us such as, but not limited to: amount of payment, method of payment, and user name and password. We do not provide or sell our mailing lists to any third parties, except unless it is in connection with the provisions of our services. When any information is provided to third parties, it is only done so on the condition that they keep your information confidential. If you believe we have shared your information inappropriately, please contact us. We do not share information about any of our clients, readers, or subscribers with any third party unless we have the consent of that person. We will only divulge information as necessary to comply with state and federal laws and regulations. Whenever possible, a client may choose to not disclose information.
Personal information you submit to Spectrem through our website is secure once it reaches our servers. The information you submit is not secure as it travels from you to our servers. Email communication is often non-secure however, and clients should be aware of this when providing personal or confidential information in email. We will never require that clients provide any information to us through email communication, and will gladly take any relevant information over the phone or by mail.
Access to your nonpublic personal information is limited to our employees with a reason to have that access. All of our employees with access to client info are expected to and held to the utmost standards in respecting the privacy and confidentiality of our clients´ personal information.
Clients can have information corrected or changed at any time and as often as necessary by contacting us. Unless otherwise specified, all subscriptions will be automatically renewed when they come up for renewal using the payment information we have on file. Subscriptions may be cancelled at any time and are non-refundable. Finally, other contracts for service may be cancelled in accordance with the terms of the contract.