Convenience and time management appear to guide how Affluent households pay their bills,
Convenience and time management appear to guide how Affluent households pay their bills, according to a new Spectrem Group survey.
Six-in-ten respondents opt to pay their bills online, while nearly three-in-ten (28 percent) prefer auto-payment, in which the amount due is automatically deducted each month. A mere 12 percent are stubbornly old school—they prefer the traditional writing of a check and sending their payment by snail mail.
Millennial-aged respondents are most keen on auto-payment (34 percent vs. 27 percent of Gen Xers, 26 percent of Baby Boomers ages 51-60, and 30 percent of those 61 and up),
Among Affluent households, 35 percent of respondents indicated the husband is the primary bill-payer, while 30 percent said the wife takes care of bill payment. Twenty-eight percent reported that both share bill paying responsibilities.
Interestingly, though, men are significantly more likely than women to self-report they pay the bills (60 percent vs. 8 percent). Conversely, women are much more likely to say that it is the wife who pays the bills (50 percent vs. 12 percent).
As to the holdouts who are not paying more of their bills online, the highest percentage (42 percent) said they prefer to have a paper trail of their expenditures, while 40 percent said they do not trust it. Thirty percent said they see no reason to change the way they have been paying their bills for years, while 28 percent said they find it easier to just write a check.
Women are less set in their ways than men (only 18 percent said they don’t see a reason to deviate from their bill-paying habits vs. 38 percent of men), but they are more likely to express mistrust of the Internet (46 percent vs. 38 percent) and a preference for creating a paper trail (46 percent vs. 40 percent).
Not surprisingly, Millennials are less likely than previous generations to distrust the Internet when it comes to bill payment and also less likely to prioritize having a paper trail.
Donald Liebenson writes news and features for Millionaire Corner. He has been published in the Chicago Tribune, The Chicago Sun-Times, The Los Angeles Times, Fiscal Times, Entertainment Weekly, Huffington Post, and other outlets. He has also served as a marketing writer for Chicago-based Questar Entertainment and distributor Baker & Taylor.
A graduate of the University of Southern California, he is married with a college-age son. He also writes extensively about entertainment.