Mobile technology is really taking off. Literally.
A new survey of 2,682 business, frequent and leisure travelers conducted by Flightview finds that a smartphone is the device of choice for 81.5 percent of fliers. Nearly 37 percent of travelers using their computer tablets while 38 percent are booting up their personal computers. Tablets will surpass the use of PCs by next year, the report concludes.
Who are using which device the most? Nearly half (48 percent) of business travelers still champion the PC, second only to smartphones. Frequent travelers, the survey found, are “taking the lead” when it comes to using tablets (nearly 43 percent) and e-readers (22.5 percent).
Tablet use has increased significantly amongst Millionaires surveyed by Millionaire Corner for a second quarter wealth level study on mobile technology use. Thirty-seven percent said they use tablets, up from 20 percent in 2011. Nearly half (47 percent) said they use smartphones, up six percentage points from last year.
The Federal Aviation Administration will conduct a study over the next six months to determine if airlines should ease restrictions on smartphone and tablet use during a flight. These restrictions primarily apply to takeoffs and landings. The study will address safety concerns about the use of electronics, particularly smartphones, during the entire flight. The study will not consider the in-flight use of cellphones, which the Federal Communications Commission (FCC) prohibits because of potential interference with ground wireless networks, Aviation International News Online, reports.
The survey by FlightView, which provides “ real-time flight information solutions for the aviation and travel industry,” found that less than one-third (31 percent) of travelers are satisfied with inflight Wi-Fi availability. The most cited complaints are that the service is too expensive, spotty or unreliable, as well as not available widely enough.
Other survey findings:
· Nearly 94 percent of travelers want flight status information sent to their phones. Nearly three-quarters (73 percent) want boarding alerts,62 percent would value walking directions from their arrival gate to the departure gate, and 57 percent want seat upgrade information.
· When asked what would improve the airport experience when flights are significantly delayed, 42 percent responded free Wi-Fi.
Donald Liebenson writes news and features for Millionaire Corner. He has been published in the Chicago Tribune, The Chicago Sun-Times, The Los Angeles Times, Fiscal Times, Entertainment Weekly, Huffington Post, and other outlets. He has also served as a marketing writer for Chicago-based Questar Entertainment and distributor Baker & Taylor.
A graduate of the University of Southern California, he is married with a college-age son. He also writes extensively about entertainment.