Ants, mosquitoes and wasps may ruin a picnic, but software bugs are the bane of taxpayers.
“If you’re having problems with your tax software, you’re not alone – and this is nothing new,” said Tony Lima, a “PC World” contributor published on the About.com Computing Center.
“Tax software is revised every year, and like many other new software packages, some programs don’t install or run smoothly under some computer configurations,” Lima said.
Dissatisfaction seems par for the course this year, Lima said, but software aimed at keeping spyware out of computer systems is apparently interfering with installation and use of tax software programs.
Users of TurboTax, published by Intuit, can post problems on TurboTax user forums. H&R Block - publisher of TaxCut - and 2nd Story Software, which puts out Tax Act, post solutions to known issues.
One expert has actually suggested that software manufacturers be taxed for software bugs. This idea came from David Rice, a former analyst for the National Security Agency, in his book Geekonomics. Rice also proposed tort reform to make it easier to sue manufacturers for damages created by faulty software, according to CSO Online.
A review of tax software by Sandra Block, of USAToday, found that “Taxes have grown so complex that even those of use who don’t invest in individual stocks, own rental property or run a small business could find ourselves in need of advice from a flesh-and-blood tax preparer.”